Privacy & Conditions


1. Introduction
This website is brought to you by us, Boutinot Limited.

This Privacy Policy explains what information we collect about you and how we may use it. We also explain your rights and how to contact us.

Please note that this website contains links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We therefore recommend that you check the privacy and security policies and procedures of every other website that you visit.

By using this website and giving your information to us you consent to the collection and use of your personal information in accordance with the terms set out in this Privacy Policy.

2. What information do we collect?
In order to provide you with the information, products and services that you request we may collect personal information about you from our website, telephone conversations, emails and written and oral communications. We may, for example, keep a record of your name, address, delivery address, email address and telephone and fax numbers.

We may supplement the information that you provide with other information that we obtain from our dealings with you or that we receive from other organisations

3. How will we use your information?
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current UK data protection legislation and this Privacy Policy.

Information that you provide or that is obtained by us as a result of your use of this website may be shared by us with other members of the Boutinot Group of companies and will be used primarily to provide you with the information, products and services that you have requested.

The information may also be used, for example, for market research, assessment and analysis, for record keeping purposes, to track the activity on this website, to review, develop and improve this website and the services we offer, to understand your preferences and to enable us to provide you with information that we think may be relevant and of interest to you.

Except where required in order to provide you with the services you have requested we would not normally expect to transfer your personal information outside the European Economic Area.  However, if this is done we will take appropriate steps to ensure that your information is properly protected.

4. Disclosure of your information to third parties
In order to provide information, products and services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. These may include, for example, delivery and mailing organisations. Should this arise we will require the organisation concerned to protect any of your personal information that we supply to them to perform their role and to use it only for that purpose.

We may also transfer your personal information on the sale of all or part of our assets or shares to a third party.

5. Additional information
If you are an existing customer, in addition to information connected with products and  services which you may have purchased from us we would like to contact you (by email, telephone, mail or otherwise) with  information  about other similar products and services (including those of other companies and organisations) that we consider may be of interest to you.

6. What to do if you do not want to receive additional information from us
If you prefer not to receive additional information or details of other similar products or services please contact us by any of the methods shown below or follow the instructions set out in any additional information or offer you receive.

Please note that if you do opt out of receiving information we will be unable to keep you informed of announcements, news, new services and products or special offers that may interest you.

7. This site uses cookies
A cookie is a small text file – typically of letters and numbers - which, if your browser accepts it, is placed on your computer (either your browser or your computer’s hard drive). 

If you are a Boutinot customer and log on using your username and password this website uses the cookies necessary to authenticate you and to enable you to access information specific to your account and place your orders on-line.

We also use cookies to identify:
i.   the country from which a visitor is accessing our website so that we can screen the relevant web pages
ii.  a visitor’s date of birth (D.O.B.) to verify that he or she is of legal drinking age within the given country/region
If you check ‘Remember Me’, the cookie allows us to remember your details when you return to our website. If you don’t check this box, you will be obliged to enter your country and D.O.B. details each time you seek to enter the site.

Finally, we also use Google Analytics cookies to track visits to the site and to individual web pages.  This information, which is all anonymised, is stored by Google and enables us, using Google Analytics, to check the relative popularity of different areas of the website.

Most browsers automatically accept cookies but you can usually change your browser to prevent cookies being stored. Please note that if you do turn cookies off this may prevent you from taking full advantage of this site. 

For further information on cookies and how to switch them off see

Google’s Privacy Policy is at

8. Changes to this Privacy Policy
Any changes to this Privacy Policy will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We therefore recommend that you check this page periodically in order to review our current policies.

9. Updating and correcting information
You may correct your personal information by emailing us (see the section “How to contact us” below) Please include your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person.

Please update your personal information promptly if it changes.

10. Your rights to access personal information
You have the right to receive a copy of the personal information that we hold about you. We may charge a small fee towards the costs of administering any request you make. The current fee is £10.

11. How to contact us
If you would like any further information or have any comments about our privacy policy or any other aspect of our website or service, please contact us by one of the methods shown below:

Customer Services Manager
Brook House
Northenden Road